Price, Order and Shipping Policies

These Pricing, Order and Shipping Policies apply to any merchandise you purchase on this website (the “Site”). It is a part of and incorporates by reference the Terms of Use Agreement. By using this website or placing an order, you agree to these Pricing, Order and Shipping Policies and the Terms of Use Agreement. AZ Machine refers to any representative of AZ Machine or Cold Springs Copper Works and its employees.

PRODUCT AVAILABILITY AND PRICING

All products offered on this Site are subject to actual availability, even if the Site states that a product is in-stock. Data, including prices, may be inaccurately displayed on our Site due to system or typographical errors. While we make every attempt to avoid these errors, they may occur. We reserve the right to correct any and all errors when they do occur, and we do not honor inaccurate or erroneous prices. If a product's listed price is lower than its actual price, we will, at our discretion, either contact you for instructions before shipping the product or cancel the order and notify you of such cancellation. Our prices are also subject to change without notice. We apologize for any inconvenience that this may cause. If you have any questions, please do not hesitate to contact AZ MACHINE

Refunds

Merchandise purchased from the Site is not refundable except as noted below. If you receive damaged merchandise, such damage must be noted at time of your receipt of the merchandise. Merchandise signed for in good condition at time of your receipt of the merchandise is not refundable. Upon request, AZ MACHINE  reserves the right to reject your return if the merchandise is not in the original condition and packaging. You are solely responsible for any further damage to the returned merchandise which may occur during shipment back to AZ MACHINE. Please make sure that you include your name, address, telephone number, return authorization code and e-mail address with you returned merchandise. Returns must be properly packed and sent (at your cost) via UPS, FedEx or DHL to: 
AZ MACHINE

100 E Shaw Road

Chuckey, TN 37641

Shipping

Shipping and delivery are not included but may be agreed upon prior to delivery. You are responsible for all shipping and delivery costs and all shipping fees will include full insurance for damage and loss during shipping. For non-custom and in-stock orders, we will use reasonable efforts to commence the shipping of your merchandise within 5 business days of your order. All lead times are approximate and are not meant to be guarantees of completion or delivery dates.

Payment Methods

For your convenience, we offer the following payment methods:

  • Credit cards: Use your Visa, MasterCard, or American Express

  • By placing an order, you give AZ MACHINE and or its representatives / card processors authorization to charge your credit card or initiate any other payment transaction to collect payment from you.

Payment Terms

The following terms apply to all merchandise:

  • A non-refundable 50% deposit minimum unless otherwise noted, is required to place an order, with the balance and shipping due at completion and prior to delivery. If you fail to pay the final balance and shipping due within 10 days of receipt of invoice, AZ MACHINE may charge you additional storage fees.

  • With respect to merchandise that AZ MACHINE, its manufacturers or suppliers customize, manufacture or design at your specific request “custom orders”, we will use good faith efforts to customize the custom merchandise to your specifications; however, we cannot guarantee that the customization shall exactly meet your specifications. Please refer to the disclaimer of warranties in the Terms of Use. NOTE: in the case of goods made by hand or with natural materials, some natural variation will occur from piece to piece. These are not considered defects and will not be eligible for refunds or return.

  • ALL ORDERS ARE NON-CANCELABLE AND NON-REFUNDABLE

  • Lead times are approximate and are not meant to be guarantees of completion or delivery dates.

  • Custom orders are contingent upon you providing AZ MACHINE specifications and designs in the format requested by AZ MACHINE. Additional fees may apply to your custom order, and you agree to pay such fees.

  • .LEGAL Terms

  • AZ MACHINE  or ANY DIVISION OR NAME OR BRAND OF IT, IS NOT RESPONSIBLE FOR DAMAGES DURING SHIPMENT OR CUSTOMER INSTALLATION OR FOR ANY MODIFICATIONS TO PRODUCT MANUFACTURED OR SOLD BY AZ MACHINE OR ITS REPRESENTATIVES.  AZ MACHINE MAKES NO WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, WITH RESPECT TO THE GOODS AND SERVICES PURCHASED. THE COMPANY ACCEPTS NO LIABILITY OF ANY KIND WITH RESPECT TO SUCH GOODS AND SERVICES OR ANY DAMAGES RESULTING FROM THE USE THEREOF OR ARISING IN CONNECTION THEREWITH. UNDER NO CIRCUMSTANCES SHALL AZ MACHINE BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES, INCLUDING, WITHOUT LIMITATION, LOSS OF PROFITS, DEATH OR ILLNESS ARISING OUT OF OR IN CONNECTION WITH GOODS OR SERVICES. IT IS CUSTOMERS RESPONSIBILITY TO ENSURE COMPLIANCE WITH ALL STATE AND FEDERAL LAWS AND REGULATIONS Receipt of goods or services acknowledges acceptance of these terms and conditions stated herein.